Help Center
Welcome!
We are here to assist you with any issues or questions you may have while using Galery24.com. You can find answers to frequently asked questions and solutions in the sections below.
1. Account Creation and Management
How do I create an account?
To register on Galery24.com, click the "Sign Up" button on our homepage and fill in the required information.
I forgot my password, what should I do?
If you forgot your password, click the "Forgot Password" link on the login page to create a new one.
How can I my account information?
After logging in to your account, you can your information in the "My Profile" section.
2. Buying and Selling
How do I purchase a product?
Once you find a product you are interested in, click the "Buy" button to proceed with the payment process.
How do I sell a product?
To sell a product, click the "Post Ad" button, enter the product details, and publish your listing.
How can I contact the buyer or seller?
You can contact the buyer or seller directly by using the messaging feature on the listing page.
3. Security and Payment
Are payments secure?
Yes, all payments on Galery24.com are processed through secure payment systems. Your credit card information is never shared with third parties.
What is a secure account?
A secure account is a payment method used to ensure trust between parties in buying and selling transactions. The payment is held securely until the transaction is completed.
4. Returns and Cancellations
How do I return a product?
For return procedures, contact the seller to learn about the return conditions. Once the seller agrees to the return, you can follow the necessary steps to complete your return.
How do I cancel an order?
If you wish to cancel your order, and the order status is "Processing," you can send a message directly to the seller to request a cancellation.
5. Other Questions
How can I contact customer support?
To get help, you can contact our customer support team via email or by filling out our contact form. We will get back to you as soon as possible.